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Ahoy Matty Sailor Costume

By: mike berg

Do you ship to Canada or other countries?
We do ship our products anywhere in the world. All shipments outside the continental US are sent USPS Global Express Mail (EMS). This is the most reliable service with tracking and we do not offer any other service when shipping outside the US. The shipping fee is based on weight automatically calculated through our shopping cart. We can not offer rush services outside the US due to border/customs delay. Shipments outside the US usually take 7-14 business days for delivery.We are unable to speed up any one particular order's processing time after it is placed. We do require the 1-4 processing time. The transit time is the only method of speeding up a package before the order is placed.
Do you have other styles/sizes that are not shown?
all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.We never know when an item will be back in stock. There is no set time for a manufacture to ship a product. Some products ship to us twice a year others only once a year. By checking back on the website periodically you may see it is available to order. Discontinued items will remain out of stock until they are deleted annually.
What forms of payment/credit cards do you accept?
We accept VISA, Mastercard through our Moneris payment gateway and PayPal payments. With Paypal you may also pay with AMEX, Discover and direct debits from your bank account with their Echeck feature.an online retailer we know the cost of hiring staff to package and handle your order for shipping. This fee is added to your order to cover those costs.
Do you have other styles/sizes that are not shown?
all of the varieties and different sizes in our inventory are shown with an individual listing page for most of the products. Anything we offer is in the store. If it is not listed we do not sell it.On each product page you will see a bulk discount chart that calculates the discounted cost according to your quantity.
How do I know what shipping option to select?
To calculate your arrival date add the processing time usually 1-4 days and add it to the UPS travel time displayed you have choosen. Select a Rush UPS option (3 day select, 2nd day air, next day air) for faster service. UPS ground is most common unless you need your order rushed.
How can I find out more about a product?
By clicking on a photo or the title of a product on the category pages, will open a product page that will show you complete details on any product. All information is posted on this page. If you requre more information on a product it may be available by contacting us by email. We may update the product page if new information is available.Unfortunately we do not allow pick-ups from our warehouse or our head office; all orders are sent out from our NC or CA warehouse by a traceable method. For this reason viewing products is also unavailable. We do offer a money back guarantee on most items. If you are not satisfied with your purchase you may return it.

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